This privacy policy sets out how Thirsk Counselling uses and protects any information that you provide when you use this website.

By visiting www.thirskcounselling.co.uk, you accept and consent to the terms described in this privacy policy.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy policy.

Our online contact form

When you use the online contact form we may collect, use and store the following types of personal data:

Name
Telephone number
Email address
Information relevant to your referral
Other information you choose to send to us

What we do with the information you provide via the contact form

We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To contact you and assess your needs
Answer any questions you may have
Arrange and send confirmation of your initial consultation

Security

Transmission of data and information via the website is not a secure or an encrypted transmission method for sending your personal data, unless otherwise indicated on the website. Your attention is therefore drawn to the fact that, any information and personal data carried over the internet is not secure. Information and personal data may be intercepted, lost, corrupted or accessed by other people.

Upon receipt of your personal data we are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have in place appropriate physical, electronic and managerial procedures to safeguard and secure the information collected online.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies to identify which pages are being used. This helps analyse data via Google Analytics about web page traffic and improve the website in order to tailor it to customer needs.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to external websites

Our website may contain links to other websites of interest. However, once you have used these links to leave www.thirskcounselling.co.uk you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or is required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulation 2018 (GDPR). If you would like a copy of any stored personal information, if this is the case, please contact Thirsk Counselling

We aim to keep all personal data up to date, if you believe that any information we are holding about you is incorrect or incomplete, please write to us as soon as possible, at the above address and we will promptly correct any information found to be incorrect.

Amendments and updates

We may amend and/or update this privacy policy from time to time without notice to you, in which case, we will publish the amended version on the website. You confirm that we shall not be liable to you or any third party for any changes made to this privacy policy. It is your responsibility to check this page from time to time to ensure that you are happy with any changes.